People
You need 3 hats. That might mean 3 people, or 3 groups of people, or 1 or 2 people wearing more than 1 hat:
- 1 person who knows what they want to have.
- 1 person who knows about how to provide that.
- 1 person with enough money to pay for it to be provided.
People Checklist
1) Do you have someone to wear each of the 3 hats?
A: I don't have someone who knows what they want.
- Consider a research project instead, in which you try to work out what you want.
- Otherwise Stop Now.
A: I don't have someone who knows how to provide what I want
- Find help. Otherwise Stop Now.
A: I don't know whether we have enough money.
- Do the next 2 steps, Requirements and Priorities, and then do the Budget step. If you cannot afford to do those steps, then you do not have enough money and you should Stop Now.
Requirements
- The person who know what they want must express what they want in enough detail that the person who is going to provide it can understand what they are supposed to be providing.
This sounds very simple. It is not. Many many conflicts in personal life, disastrous work projects, and famous cockups in politics follow from the fact that helping person A to express what they want well enough so that person B can deliver it for them is a skill that takes time to learn.
Solution: hire a Business Analyst to help person A to express what they want and to express it as requirements that persons A and B can both agree they understand and are happy with
Requirements Checklist
1) Does anyone involved have previous experience of how easy it is is to trip up on getting someone to express what they want correctly and in enough detail for someone to deliver it?
A: No
- Find someone. Pay for their help.
- Or, budget for doing everything 2 to 3 times in order to get it right. (Yes, 2 to 3 times is about right for your first ever project. It is not a worst-case.)
Priorities
- The person who knows what they want must be able to express what their priorities are amongst the things they want. Either based on what they want fastest, or on what they value most.
This sounds very simple. It is. The only two things that can possibly go wrong are:
- person A changes their mind.
- you have not broken the work into small enough chunks. A small enough chunk is a chunk that the person doing the work is confident they can can complete in under a week or so.
Priorities Checklist
1) Can the person who knows what they want prioritise what they want and break it down into small enough chunks so that the person who knows how to deliver can confidently say, of at least the top 2 items, that they can do them in less than a week or so each?
A: No
- Find someone to help with doing this.
- Alternatively, budget for 2 to 3 times the cost of the first item for working out as you go along how to do it. If you have already budgeted 2 to 3 times cost because of no experience with requirements, that gets you to 4 to 9 times the cost for the first item. Yes, really.
Delivery
- The person who knows how to deliver (build, buy, borrow, invent, bodge, whatever) what the person who knows what they want wants, does so.
- [If there is more work involved than they can do in a week or so, they first chunk the work, in strict priority order, into batches of, say, a week's work.]
- After they have completed as little of the first piece of work that is still showable to the person who knows what they want, they show it. The person who knows what they want confirm or corrects the understanding of what is wanted. The person who is delivering corrects course.
- After they have completed the whole of the fist piece of work they show that.
- [Or, in the larger chunked case, after the first batch they show the person who knows what they want, what they can have so far.]
- The person who knows what they want then says, “yes I'll take that” or “that looks great, keep going” or “please change … <insert detail here>.”
- If it is not finished, keep going. If it takes a long time, work to a regular rhythm.
Budget
- After you have requirements and priorities, you may wish to plan a budget. A budget is often counted in money or in person-days of work.
You may think that offering a price for a job is what any experienced tradesman should be able to do. You may, or may not, be right. There are 3 main risks:
- Nobody involved in the project has enough experience to estimate a fair budget, but no-one wants to admit to not having enough experience.
- The people estimating the budget are pressured into underestimating the costs
- The job, for reasons not yet foreeen, will incur unexpected additional costs.
Budget Checklist
1) Make sure you have reviewed each of the 2 to 3 times multipliers for inexperience in Requirements and Prioritisation.
2) Do you have someone on the project with enough experience to estimate a budget?
A: Yes
- Is that person the person doing the work?
A: Yes: Then accept their min/max estimates for costs and their choice of a prudent budget
A: No: Then have them review their min/max estimates for costs with the person doing the work, let the person doing the work provide detail, and let them come to a consensus.
A: No
- Find someone to help.
- If you are able and willing to risk the cost of 1 or 2 weeks work, consider simply starting the work and reviewing progress after 1 or 2 weeks. Then, try again to estimate a budget.
Review
- Whatever you do, review how you are working after 1 to 2 weeks. Ask yourselves questions to help understand your satisfaction and dissatisfaction, for instance:
- What is going well?
- What am I happy with or not happy with?
- What can we do better?
- What would I like to change?
Then, make a plan to do at least one of the things you decided would make things better.
Note you are not asking, “is the thing we are delivering good?” You are asking “is the way we are working good?” The two things are closely linked of course, both in the positives and the negatives.
Review Checklist
1) Did you, in fact, do a review after 1 to 2 weeks?
2) Did you, in fact, choose at least one thing to improve?
3) If you are now 4 weeks into a project have you, in fact, improved the things you intended to improve.
Risk
- A risk is something that might either stop your project or else make you wish you had not started it. Make a list of them.
- All of the checklists above represent potential risks. If you did not have a whole-hearted pass for each item of each checklist, list that as a risk.
- Each time you plan a piece of work, consider the associated risks and how you can make the risk smaller. If you don't really know how to, find help.
- For risks that you cannot make any smaller, are you able to accept the price of that risk happening? Are you clear on who has what share of the price?
Risk Checklist
1) Did you make a risk list?
A: No
- Stop Now.
2) Do you have someone on the project with prior experience in managing risk?
A: No
- That is a risk. Get help.
3) Do the things you haved planned to minimise risk really minimise risk or are they just things you can write down even though they might have no effect in minimising the risk?
Considerations
- It is a fact of craft work that the right answer is often, “Get someone with the experience to do it”
- Minimalism is of little use to a beginner. Rather, they first need a step-by-step, then later they can understand how to try minimalism.
This is why complaints that “<insert agile methodology name here> is terrible” are largely futile. All well-known agile methods gives a simple enough way to start off and then require you to review and change how you work.